Excellent business hotel. The hotel is relatively new and well maintained, the rooms are large and comfortable. It is located near Potsdamer Platz, within walking distance of most attractions and close to the Sony Center.
We were here for the New Year for 5 days and the only remark to the hotel is for the big crowd in the executive lounge. At any time, the lounge was full of people.
The service was at a good level. I would like to pay special attention to the high-tech lobby.
My husband & I decided to enjoy the Hotel Life for a weekend getaway & booked a one night stay in the Master Deluxe Room at the Marriott. Very clean, spacious & comfortable room with all the necessary amenities, such as Cable TV (also showing International channels), free WiFi, a safe in the room along with plenty of cupboard space. However, we did not have a key card for our room as the hotels system was being updated. So, every time we had to go back to our room we had to ask to be escorted. The room also lacked in electric sockets to plugin our chargers. Would be nice if there was at least more than one outlet available. Finally, I would say despite some little annoyances, our stay was pretty good, especially due to the excellent location as well!
Henri Van Bost
Good hotel for a short citytrip to Berlin - walking distance from the tourist sights. Friendly staff and a comfortable room. The shower was impressively good!
I'm a lifetime Platinum Elite. 1) Asked for a room upgrade. Employee said it was already a “king” upgrade which was the same as my travel partner received without an upgrade. I had to get a manager involved to push it and was provided a suite. This shouldn’t have to happen.
2) Lack of recognition for Platinum Elite – I never, every had this happen. I stayed more than 750 nights.
Christoph Flaggl, Director of Rooms Division contacts me with this resolution, which is unacceptable given I had asked for points compensation...."Please contact me on your next trip to Berlin and I will be happy to arrange your booking and welcome you in person.” This is not acceptable.
I enjoy a nice three days stay there. Staff was friendly and professional. I recommend the breakfast!