Excellent arena for sports. Attended ice hockey and basketball on my trip to Berlin and atmosphere was electric. Fans are crazy about their teams and it shows! Reasonable prices for refreshments considering location and captive audience. Staff multilingual and always willing to help.
Great acoustics, great VIP area, ok seats, less traffic hastle getting to and from if compared to other venues.
A great arena for hockey with good sight lines from even the cheaper seats. The concessions are reasonably priced and the access to and from the venue is easy enough, with short walks to several stations.
Very well designed. From all the corners you will see very clear
This arena became an absolute disaster after they implemented their new "security rules" in September 2017!
Bags which are even 1cm larger than A4 (they literally check with a ruler) are now forbidden, and have to be checked for 2€ in some container outside the arena. Security personnel is really rude outside on the bag control.
You have to come an hour earlier just avoid the long queue there.
Add another hour after the event to retrieve your bag.
I was a regular visitor for over six years (season ticket holder for ALBA Berlin, the local basketball club), but the experience has become so miserable, I quit.