This hotel’s history (including past buildings on the site) has informed its design and architecture. If you stay here, pause for a few moments by the lifts on the ground floor to read some of the interesting facts and see photos of famous past guests.
There are three things in particular I have liked about both of my stays at the hotel, totalling 12 nights’ duration. The first is the size of the junior suites—with a large bedroom area, adjoining comfortable sofa, chair and coffee table, and moderately sized bathroom with shower over the bath. Of course this also comes with the usual Westin comforts: Heavenly bed, choice of pillows, and coffee and tea facilities in the room, and free WiFi (which didn’t work for two of the five days on my recent visit). The second thing is a Juliette balcony, of sorts, overlooking the pleasant internal courtyard, which guarantees fresh air throughout your stay. The third and final standout feature of the hotel for me is the excellent breakfast buffet.
Other things I like about this hotel:
Hotel service is efficient and friendly, from check-in through to concierge, bell desk, and the restaurant staff. On my most recent stay, I found this had improved since my last visit three years ago.
The hotel’s location is excellent—very close to public transport and walking distance to major tourist attractions and shopping.
A lovely hotel in a great location. We unfortunately didn't get the room we booked and paid for, and the 'upgrade' was in an annex located in an odd, separate part of the hotel two different elevator rides away (and even decorated differently). But they did their best to give some other perks to make up for it. Live piano music on sat night, good cocktails, comfy beds. What more can you ask for?
The hotel is in a fabulous location in Berlin. It's close walking distance to many of the main tourist attractions in the city, as well as close to a train station. There are many, many shops and restaurants in the area for a variety of wants and needs. The lobby of the hotel is gorgeous, and the staff is kind and helpful. My issue (and why I can only give three stars) is due to the rooms. My room is a long walk from the elevator. In fact, I have to take an elevator to the second floor, then take another elevator back to the first floor to reach my room. I will need to provide about 10 minutes with luggage to walk to the lobby. This is only an inconvenience, however upon check-in, I found a pair of red underwear on the heater in the room. This led me to give a thorough inspection of the room and I am not confident that this room was properly cleaned prior to check-in. I notified the front desk and they had someone promptly come to remove the underwear. Overall, it's a great location, just give the room a thorough check before you settle in.
Everything about our stay was great. Room was nice and up to date and the lobby looked really well kept. Breakfast buffet is one of the best I've ever had, although the clientele there usually dresses up really formally for breakfast (like c'mon, it's breakfast!). Pool also looked really cool.
The Westin is a wonderful hotel that delivered a truly relaxing experience. The check-in was quick and staff were very helpful and friendly. The room with a queen size bed and a garden view was spacious and well-equipped. I slept very well in the comfortable bed. All things considered I will definitely stay here when I visit Berlin again.